BetOps Services

A bonus request comes in, and the result is ready in seconds.

Players who meet the terms get their bonus automatically. Those who don't see the reason on the same screen. Your manager follows every result instantly on Telegram.

SAMPLE FLOWBonus request
Casino Loss Bonus Requested by player · 14:32 €1,250.00
  1. Player accountpassed
  2. Account activitypassed
  3. Campaign termspassed
  4. Duplicate bonus checkclear
Bonus credited to the player's account
Bonus Alert Bot Bonus added · €1,250.00 Casino Loss Bonus · terms met
For players

The request starts and ends on your site.

The player selects a promotion and requests it with one button, with no need to contact live support or wait in a queue.

  • Result and bonus amount on screen instantly
  • A clear reason on rejection means fewer “where is my bonus” questions
  • Players can see their past requests and statuses themselves
  • Adjustable waiting period between repeat requests
Request screenSample view

Your €1,250.00 bonus has been credited to your account.

My past bonuses

BonusDateAmountStatus
Casino Loss Bonus06 Nov 14:321,250.00Approved
Deposit Bonus02 Nov 21:08—Rejected
Welcome Bonus28 Oct 19:472,000.00Approved

The player, amounts and dates shown are examples.

For managers

Your whole operation in a Telegram group in your pocket.

Every request result arrives in your group as a single message. You can see what was added and what was rejected and why, without opening a screen.

  • Amount and terms met for each bonus added
  • Message shown to the player and the actual reason for each rejection
  • A separate warning for technical issues or unverified transactions
  • A summary of recent hours sent to the group on request
Campaign setup

Your campaigns don't wait for code changes.

When your promotion terms change, the relevant values are updated and apply from the next request.

  • Welcome bonus
  • Deposit bonus
  • Loss bonus
  • Cashback
  • Weekly loss bonus
  • Freebet
Campaign settingsSample values
Casino Loss Bonus
Bonus rate15%
Tiered rate for higher losses20%
Bonus cap€5,000
Minimum amount€250
Time allowed to request12 hours
Wait between requests5 min

Settings are tailored to your brand during setup. Values are examples only.

Checks and security

Automated decisions earn trust only when they can be audited.

The system works with bonus balances, so its first design goal is preventing incorrect or duplicate crediting.

  • Duplicate crediting protection

    The same bonus is never processed twice, even when requests arrive simultaneously.

  • No bonus on top of a bonus

    Players with an open bonus don't receive a new one. Bonuses granted by staff from the back office are also taken into account.

  • Stops when in doubt

    A transaction whose result can't be verified isn't retried. The record is kept and the manager gets a warning to check it.

  • A reason for every decision

    The check that stopped a request and the values behind each decision are recorded.

  • Outage alerts

    If the platform connection drops, the system tries to reconnect and alerts you on Telegram if it can't.

  • Separate, encrypted data

    Each brand's request data is kept separate. Access credentials are stored encrypted.

FAQ

Questions to ask before we talk

Which platforms does it work with?

Tell us which platform you use, and we will confirm compatibility before the demo.

Does my site need major changes?

No. The request screen is embedded in a page on your existing site. The rest of your site stays untouched.

Can it be adapted if our campaign terms differ?

The rates, limits, tiers and time limits of all six campaign types are set for your brand. For a setup outside these types, we will review your needs in our meeting.

Can we change the settings ourselves?

For now, our team handles setup and settings changes. We are working on a customer panel where you will manage services and settings yourself.

Can we see the technical details of the checks?

We walk through the flow together in the demo using your own campaigns. The details of our rules are not shared publicly.

How does pricing work?

We prepare our quote based on your campaigns and needs, and give you clear information in the demo.

See how it works with your campaigns.

Share your campaign setup and let's review the flow together using your scenarios.

Request a Demo